Terms and Conditions
Terms and Conditions
1. Introduction
Welcome to The Combat Co. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully. If you do not agree with these terms, please do not use our website.
2. General
These terms and conditions apply to all orders placed by customers through our website. The Combat Co reserves the right to amend these terms and conditions at any time. Changes will be effective once posted on the website.
3. Products and Services
All products offered on our website are subject to availability. We reserve the right to modify or discontinue any product at any time without notice.
4. Orders
- By placing an order, you confirm that all information provided is accurate and complete.
- All orders are subject to acceptance by The Combat Co. We reserve the right to cancel or refuse any order for any reason.
5. Pricing and Payment
- All prices listed on our website are in pounds and are inclusive/exclusive of applicable taxes.
- We accept various payment methods, including credit/debit cards and PayPal. Payment must be made in full before products are dispatched.
6. Shipping and Delivery
- We offer shipping to various locations. Delivery times and costs will vary based on your location and the shipping method selected.
- The Combat Co is not responsible for delays caused by shipping carriers or customs.
7. Returns and Exchanges
- If you are not satisfied with your purchase, you may return or exchange the product within 30 days of receipt.
- Products must be returned in their original condition, unused, and with all original packaging.
- Customers are responsible for return shipping costs unless the product is defective or the return is due to our error.
8. Intellectual Property
- All content on our website, including text, graphics, logos, images, and software, is the property of The Combat Co or its content suppliers and is protected by intellectual property laws.
- You may not use, reproduce, distribute, or create derivative works from any content on our website without our express written permission.
9. Privacy
We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy for details on how we collect, use, and protect your information.
10. Limitation of Liability
- To the fullest extent permitted by law, The Combat Co shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or products.
- Our liability is limited to the maximum extent permitted by law.
11. Contact Information
If you have any questions about these terms and conditions, please contact us at:
- Email: sales@thecombatco.com
By using our website and placing an order, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions.
Return and Refund Policy
- At The Combat Co we stand by our high-quality products. If you do want to return an item because it is not suitable or faulty please see the details below.
- Products must be returned within 30 days of delivery date (not ordered date).
- Products must be unworn, unwashed and with all tags still attached, in original packaging and a re-saleable condition.
- If an item is returned to us damaged, worn or in an unsuitable condition we won't be able to provide a refund.
- All items are inspected on return by a member of The Combat Co team.
- Returned items must be in their complete set. For example, Gi jackets and Gi pants should be included together.
- For multiple item orders, you can return any of the items individually or in combination, however, shipping costs will only be refunded if your full order is returned.
- If you've received an incorrect item, are missing an item from your order, or an item is damaged please email our team on sales@thecombatco.com.
To make a return
Email us on sales@thecombatco.cominlcuding the following information in full:
- Order Number
- Your email address that corresponds to your order
Once the return has been accepted, please ensure:
- All items should be returned within 30 days of delivery.
- Package your item(s) securely in a box or bag that protects the equipment sufficiently. Be certain to tape and seal the package and retain the proof of purchase.
